Alex and Ryan are incredibly helpful and patient. I am so lucky they were there to help me after I ruined my surface book by spilling my water bottle on it. I had accidental damage insurance so they were able to exchange my damaged computer for a brand new one right then and there, no questions asked. They even spent HOURS helping me transfer all my files over and getting my backups and onedrive files sorted out. The whole time THEY were apologizing for it taking so long and it was in NO way their fault. While we were waiting, they took the time to tell me about features on my laptop I didn't even know about (and I've had it for a year and a half). They also told me I could come back anytime for Microsoft support and/or classes with them. Alex and Ryan were clearly experts on everything computers and in a helpful, non-condescending way. I highly recommend them to anyone with computer issues and questions. I know if I have any computer problems in the future, I'm in good hands with them!
Honestly, and I never thought that I'd have this opinion, but I much prefer my interactions with the staff at the Cherry Creek Microsoft Store to even Apple. So it goes; recognition when it's due.
The employees were extremely helpful and put forth a great effort to ensure that I was satisfied. Very friendly and knowledgeable.
The store manager, Steven Suh, was extremely helpful. I was leaving for a long business trip the next day and my laptop touch pad was no longer working. Even though it was a company computer and there was no warranty, he made sure it was back to working before i left. Thanks Steven!
Had an issue with my surface, was kinda bummed because I liked it. These guys helped me out a ton. All is good now, I love Microsoft!
The customer service and support at this location has exceeded, and continues to exceed, my expectations. I have had general consumer and small business dealings with them over the past year and have never walked away feeling like they didn't go out of their way to make sure I'm completely happy. They are courteous, knowledgeable, and go above and beyond whenever they can.
Microsoft Store Cherry Creek Mall is a US Electronics Store based in Denver, Colorado. Microsoft Store Cherry Creek Mall is located at 3000 E 1st Ave, Denver, CO 80206, USA.
Please contact with Microsoft Store Cherry Creek Mall using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Microsoft Store Cherry Creek Mall opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Electronics Store in Denver