This Embassy Suites is one of the best I've seen from this particular hotel chain of Hilton. The rooms were clean and spacious. When we had an issue with getting the TV's to work their response time was quick. The breakfast was not the best I've ever had but there was plenty of food and breakfast was included with every room. They had a second food service area that was empty and a bit confusing but other than that I was very pleased with my experience.
Very great stay - I found the staff very friendly and helpful at all points, even when I wandered over to the desk to ask for a paper clip. Room was nice - top floor and had a mountain view. The included breakfast was absolutely fantastic - good options and helpful staff and lots of places to sit and catch up with people traveling with me.
We had an interesting experience here. We had the do not disturb sign on the door yet the cleaning person came in and left our door open when they left. The breakfast was standard and I would suggest avoiding the coffee. Room was comfortable though. Serves its purpose.
I enjoy Embassy and stay in their hotels quite often. Was not overly impressed with this stay. Rooms were adequate, nothing exceptional. Internet extremely slow. Nothing on the app stated you had to pay for parking and it is extremely expensive. Room service entered our room at 8am on a holiday. Overall dissatisfied, however customer service was very friendly and did what they could after the fact
The stay itself was not bad, friendly staff, clean room.... the problem is much higher up. Almost immediately after checking in, muy information was shared with an outside source who is constantly offering free rooms. This call is not from Hilton, can not be called back (out of service) but repeatedly try to get me to purchase vacation packages after starting they were free one original message. I wouldn't think Hilton would have to make a couple of bucks sharing their customers personal information due to the prices they charge but apparently everyone has a price. I will not be staying with any Hilton property in the future.
Embassy Suites By Hilton Denver Downtown Convention Center is a US Lodging based in Denver, Colorado. Embassy Suites By Hilton Denver Downtown Convention Center is located at 1420 Stout St, Denver, CO 80202, USA.
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