Courteous, responsive and fair! We always been treated well by Cindy.
It doesn't matter what issue I have needed to resolve over the years that I have been with Aspen Insurance, Candace has always been able to resolve the situation promptly and effectively. I would recommend Aspen Insurance to everyone looking for a professional company to meet all their insurance needs.
We are a small business just getting started looking for Commercial Insurance. Farah has went out of her way to help us get Commercial Insurance for our company at reasonable price.
I have been with Aspen for over 20 years and they have always been there for me. I have multiple policies through them and they have always found the best rate that suits my needs. I have never had a claim but recently I've had 2. The first was for hail damage, which the major carrier paid but then proceeded to double my rates. Go figure, I don't recall making it hail on my car. Aspen was able to move my insurance to another major carrier and save me a few bucks a month as well. The second was a collision claim on icy roads that both insurance companies deemed 50-50 fault, so neither party was at fault in other words. My new carrier didn't want to pay the claim for some reason. I thought that was what full coverage was intended for. I talked with Cindy at Aspen and she contacted the carrier and the claim was paid. Some people like to deal directly with insurance carriers but if you have a problem it's nice to have an actual agent that is working for you, and not the agent that's working for the corporate carriers best interests.
Everytime I ask to add a car or when I asked to have an insurance card sent, it is done quickly. Every time that we needed to use our insurance because our car got hit or my husband was in an accident, they helped us out!
Aspen Insurance Agency is a US Insurance Agency based in Denver, Colorado. Aspen Insurance Agency is located at 2238 S Broadway, Denver, CO 80210, USA.
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