I have been going to Denver Health for 10-11 year's so far. The Dr.s and staff are always helpful, kind, understanding and patient. I've heard gossip about people not getting the help they need etc but I haven't had bad experiences.
I've also tried scheduling appointments ahead of time, and the receptionists will tell me that can't schedule a month ahead and to call and check in a week or two, but then other times I've had success scheduling farther out. So... that's confusing.
I had a truly amazing first two visits at this Denver Health Clinic. The doctors were caring, professional, intelligent and the whole service was overall very efficient. I called and scheduled an appointment and within 2 weeks I got my first visit.
My frustration is with the long waits and appointment scheduling.
The doctors and nurses are great here, along with the nice, new building.
I don't know if it's training of staff or the mess that is the Denver Health appointment system, but it's just a train wreck, that I'm not interested in anymore.
I was such a huge fan of my baby's doctor, and of Denver Health when I was pregnant and for my delivery, but all this crazy red-tape nonsense is absurd and stressful.
Thank you sincerely to the entire staff.
Anybody who goes to Denver health for chronic back pain will get pushed away like your an addict. I didn't request pain pills, Dr refused to schedule an MRI as I have had this pain since 21 and am now 26.
I know it's not just this specific location's fault, as it is mostly the Denver Health systems as a whole, but scheduling is so, so difficult. Sometimes I'll call and be on hold for 15+minutes without actually every talking to anyone, the longest being 25 minutes. The only time I get a *quick* answer is if I call close to closing time, around 4:30. It's so hard to schedule that I tried the "MyChart" appointment schedule online that they suggested, and not only does it not tell you any available times, their 'response' to my scheduling request took a week, and it wasn't even this clinic but the hospital's scheduling line that called back. When I told them what I wanted to schedule, a simple RN visit for my baby's flu shot, they transferred my call back to the clinic to schedule it, where whoever I was on the phone with had no idea what I was talking about (even though the person on the main appointment line did), and put me on hold, again, only to tell me they're completely booked out until December.
To top this off, every visit I am early 20 minutes like they ask, and yet it still takes a really long time to even see a nurse or a doctor. And this is at times when there is not a lot of people in the lobby, so I'm a little lost on why it takes such a long time.
Federico F Pe A Southwest Family Health Center is a US Health facility based in Denver, Colorado. Federico F Pe A Southwest Family Health Center is located at 1339 S Federal Blvd, Denver, CO 80219, USA.
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