Excellent customer service, prices are little higher than average, but you have peace of mind when you leave your car there to be taken care.
I went in for an estimate because the website advertises exhaust system repair and the company's rating on Google was higher than most. I had to base my choice on that because I'm not familiar with any shops in town. My rusty flex pipe had nearly completely broken away from the catalytic converter. I dropped off the car to be looked at and walked to the library. On my return to inquire the status, I was told that they had an estimate: at least $600. I replied that I won't have $600 for another four weeks so I asked for a breakdown of why it would be that price. I was given two opaque figures: one for labor and one for parts. I made it clear the soonest I could afford that was a month out. The customer service rep thanked me for coming in and said I was free to go--no charge for the estimate. That end to the conversation left out any possibility of arriving at a more affordable solution with SDA. I thanked him for his time then walked back to my car. I didn't feel comfortable leaving with such a steep number. I hadn't been told which parts I was going to have to pay for and how much each cost. I felt I'd been wrongly considered undeserving of any further attention regarding my situation: a sagging exhaust system emitting a dangerous amount of carbon monoxide. I couldn't possibly wait an entire month to afford such a ding. I went back in with my qualms. I was told the plan was to replace the entire Y pipe, which cost more than a few hundred dollars on its own. If the car minds at SDA were unwilling to think critically to come up with a more effective alternative, i.e. welding on a new, inexpensive flex pipe, then I'd rather have been kindly advised to see a specialist instead. A simple $190 flex pipe replacement at a modest exhaust shop was all it took to make a strong, lasting repair. SDA would've hit me with more than triple that cost.
I can't say enough about Mike, Drew and crew at South Denver Auto! Being brand new to town, the last thing you want is your engine light on and no recommendations for a mechanic. I googled SDAS and went with this place due to all the reviews. They were very accommodating, while there, I mentioned I was looking for a car for my college age daughter who has never driven in snow. Mike took the time to go over the best options for her, safety first! He even offered to a crash course for her to learn to drive down the mountain so brakes wouldn't have to be replaced. They inspected the car I was looking at for her and were just super friendly. I know who my mechanic is in Denver now! Thanks for all the help!
Friendly people. Fast service. Honest work at a great price. My fiance's family owns an auto shop back in Michigan so we know the difference between good work and getting the run around. These guys ( and lady) are the real deal. Thanks!!
When an unexpected issue arose during a routine service visit, they made sure that the problem was corrected and I that my vehicle was better when it left the shop than when it came in for service, at their cost and in very prompt fashion. Honest, fair and trustworthy.
South Denver Auto Services Center is a US Car Repair based in Denver, Colorado. South Denver Auto Services Center is located at 4075 E Iliff Ave, Denver, CO 80222, USA.
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