After seeing a lot of these negative reviews, I thought I'd add my own. It may be lengthy but please use this if you are considering a car at Best Car Buys. I read lots of reviews on Best Car Buys before I went. I had bad credit and could not get a car anywhere, or a credit card even!! I went to Best Car Buys. I already knew ahead of going that if I got a car, I'd be paying a lot more for the car than what it's worth. I was only concerned about rebuilding credit and getting a car I like. They let me choose any car I wanted and told me the terms. Easy as pie! I found a car I liked. Now I was not expecting to get a new vehicle at all so I wasn't expecting to get a car that would not have problems a year later. Mines did have minor issues after year but again I expected this, plus the car was a 2005! Yes your interest will be high! You wouldn't be at this dealership if you had an outstanding credit score! I paid mines on time every month. Their finance company transferred my account over to another company after 15 months of good payment history. It hasn't even been a month yet since that happened and the new company sent me a letter saying my interest rate has been reduced to 0%!!! It was 17% before this!! Since my payments were reported to credit bureaus, I was able to get credit and rebuild because Best Car Buys gave me a chance!! So now that I'm at a 0% interest rate, I end up paying only a little more than what the car is worth versus a lot more when the interest was higher. Fine by me!! Thank you Best Car Buys!!
I have contacted the dealer and the only thing they are willing to do is allow their mechanics to replace or rebuild turbo which they have said will save me 25$ off of the original 1000$ estimate I have already gotten . They insist that vehicle was in top notch shape when it was sold less than 60 says ago. I was sold a lemon and they definitely Do NOT stand by their purchases .
I would give them less stars if I could! My cars was okay that I bought from there but everytime I try to call and talk to them about my warranty on my car they transfer me and no one answers... The repairs department never answers either. Terrible customer service nobody wants to help you after the car has been purchased.
Evil Crooks. The they sell you will run great just until it reaches warranty. Then it will slowly break down till your left paying thousands of dollars on a paperweight. We lost everything.
I purchased a Pontiac in march and that was a great experience, recently I had a hose that came lose which in turn cause some trouble with my transmission and I brought it into the shop and had absolutely no issues, they told me right away that the warranty would cover it and I just had to pay the deductible (of course as agreed when purchasing the car). With all the negative reviews I was quite surprised how easy it and fast it was to get it in and get it fixed but I had a great experience and my car drives like a dream now and the work they did also comes with a warranty. Michelle in the repair shop was so nice as well!
This was the first purchase that I had ever made with out my dads advice ,I purchased a vehicle a 56 days ago . This dealership claims to do a comprehensive careful exam of their vehicles before putting on sales floor: not true. I test drove the vehicle and immediately noticed that the clutch was almost worn out. I requested that I take the vehicle to my mechanic for a their opinion of overall condition for my own peace of mind , instead the high pressure sales team- sales man Wilson and his boss Dan insisted that it be checked again by their mechanics and that there was a lot of interest in the vehicle. And if I wanted it , I would need to make decisions promptly , salesman Wilson gave me his word that as a dealer in good standing they always stand by their vehicles with or without a warranty. I agreed and the mechanics did agree that it needed a new clutch , Dan said he could offer me a good deal and would only add only half of the cost of new clutch and install to the payments raising loan value only moderately. I agreed but was not told of any other issues found by dealer mechanics. As soon as the clutch was installed (which took one week over promised installed date ), and I drove off the lot within first few miles the air conditioning stopped working , once at home I realized that the newly purchased vehicle mileage was due for an oil change before I even purchased. The air conditioning ran me an additional 450$ to replace parts including leaking hoses. I then began having issues with the turbo in engine only occasionally working , I was told by my mechanic (because I couldn't get returned call from sales man who promised they stand by their vehicles) that turbo could very well need to be replaced roughly 1000$ but I could try a one conservative repair of existing turbo for 300$ but it wasn't a guarantee. I chose this option as I was low on savings after having just paid a reasonable down payment only a month before. After the repair was finished check engine light was off .... for 2 weeks ; after those 2 weeks the light reappeared and once again turbo was only occasionally working. I am trying to save for the more extensive 1000$ rebuild or replacement of the turbo , I have also gotten dummy lights going off because the sensors within the breaks need to be replaced ...
Best Car Buys is a US Car Dealer based in Denver, Colorado. Best Car Buys is located at 1300 W Alameda Ave, Denver, CO 80223, USA.
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