Owner is unpredictable and unreliable. He’s either at the shop, or not, the bikes they sale at the store are used bikes you could get from Target or other department stores, but they are thrifty.
When speaking to to the owner over the phone about needing another repair, he simply said, “if you stopped messing with your gears, you would make it easier on me”. So to him, my bike functioning properly is an inconvenience, even if he’s been paid.
They are nice guys, and you can tell they love bikes. But, there is too little accountability, they are unreliable, and you’d be better off going to a bike shop with actual professionals that will get the job done the first time.
I just spent over $100 on a tune up and I’ve had more problems with my bike since I got it back, and I’ll end up spending more money now at another shop, just to correct the problems I do have.
Most punk rock bike shop in the city of Denver. Tom has been running it here for 26 years. He even invited me to their weekly ride on Wednesdays.
Great bike shop! Tons of bikes to chose from, some sweet vintage bikes as well as a great selection of used but tuned up bikes. Not to mention very reasonably priced. The owner is a nice guy and will not sell you junk like you get from walmart.
My evaluation is only for repair. Tom is indeed a nice guy, but definitely lacks customer service and accountability. I brought my bike in for repair and was told to expect one week for it to be repaired. It was not repaired on time and I received no follow-up or update on the delay. I received a loaner with a flat tire. I received no accommodation for the time delay. Customer beware.
Gives good deals even trades bikes or parts if there about the same price...live bye his bike shop for years and always found what I need there...
One Stop Bike Shop is a US Bicycle Store based in Denver, Colorado. One Stop Bike Shop is located at 3830 Morrison Rd, Denver, CO 80219, USA.
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