I love the service , thank for all ur help durin
They are holding a check my boss gave me as an advance for 9 days because my account has been open less than 90 days, even though my direct deposit comes from the same people. Also signed up for alerts for direct deposits. I get them a full day later. That's not an alert. That's ridiculous.
Worst bank I ever been to waiting 30mins line just make a deposit, there no body in there few employees were just leaning on wall not doing nothing. Never will come back to this location. I'm going tell everyone about poor service in this location.
The lowest level of customer service that a bank can stoop to. The employees and manager both are either improperly trained or do not understand banking. I can't wait to switch banks.
Went in to Bank of the West in May to get monthly service fees fixed. They said savings needed an automatic transfer from checking, and checking needed $1000 balance. Set up both of those that day and never fell below 1000. A month later BOTH accounts still have a service fee, after the auto-transfer too (I'm looking at it in my statement!). Went in to reverse the fees - the banker (Erika?) lied right to my face both about the transfer being set up and there being a balance of $1000 - I never put anything in after that day and it's over 1000 now... they think they are better than Wells Fargo?? These guys are thieving scammers
Bank Of The West is a US Bank based in Denver, Colorado. Bank Of The West is located at 3102 S Sheridan Blvd #700, Denver, CO 80227, USA.
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